Ring Sizing and Resizing Policy

At ParisChapel.com, we understand the importance of finding the perfect fit for your diamond engagement ring. We offer a range of ring sizing options and resizing services to ensure your ring fits comfortably and securely. Our Ring Sizing and Resizing Policy outlines the details of these services, making it easier for you to find the ideal fit for your cherished symbol of love.

Ring Sizing Options:

  1. We offer standard ring sizes, ranging from Size 4 to Size 9. If you are unsure about your ring size, you can refer to our Ring Size Guide for assistance.
  2. For added convenience, you can select your preferred ring size during the ordering process.

Complimentary Ring Sizing:

  1. If you require a specific ring size that is different from our standard sizes, we offer one complimentary ring sizing adjustment.
  2. Please specify your desired ring size at the time of purchase, and we will resize the ring accordingly before shipping it to you.

Ring Resizing Services:

  1. If, after receiving your engagement ring, you find that it requires further resizing, we offer professional ring resizing services.
  2. You can avail of our resizing services within 30 days from the date of delivery.

Ring Resizing Process:

  1. To request a resizing, please contact our customer support team via customersupport@parischapel.com.
  2. We will guide you through the resizing process and provide you with a Return Authorization (RA) number.
  3. Package the engagement ring securely and include the RA number on the outside of the package.
  4. Ship the item back to us using a traceable and insured shipping method. Please note that you are responsible for the return shipping costs.

Resizing Eligibility:

  1. Ring resizing may not be possible for certain ring designs or materials due to design limitations or potential damage risks.
  2. Our customer support team will assess the feasibility of resizing your specific engagement ring and provide guidance accordingly.

Resizing Fees:

  1. There may be a resizing fee associated with the service, depending on the extent of resizing required and the complexity of the ring design.
  2. Our customer support team will provide you with details regarding the resizing fee before proceeding with the service.

Timing for Resizing:

  1. We strive to complete ring resizing within 3 to 10 business days after receiving the item.
  2. However, the actual processing time may vary depending on the complexity of the resizing and our current workload.

Return and Refund Policy for Resized Rings:

  1. Please note that resized engagement rings are not eligible for return or exchange, except in cases of manufacturing defects.
  2. Our standard Return and Refund Policy applies to engagement rings that have not undergone resizing.

Contact Information:

If you have any questions or need assistance with ring sizing or resizing services, please contact our customer support team at:

customersupport@parischapel.com

Policy Updates:

We may update this Ring Sizing and Resizing Policy from time to time. Please check this page periodically for any changes. By continuing to use our website, you agree to be bound by the updated policy.

This Ring Sizing and Resizing Policy was last updated on July 25, 2023.