Customer Support and Contact Information

At, we are committed to providing exceptional customer support and ensuring that your experience with us is smooth and enjoyable. We value your feedback, inquiries, and concerns, and our dedicated customer support team is here to assist you every step of the way. Please find below our contact information for various customer support needs:

General Inquiries and Product Information:

  1. For any general inquiries about our diamond engagement rings, product information, or assistance with choosing the perfect ring, our customer support team is ready to help.
  2. Contact Email:
  3. Contact Phone Number: +63 995 534 9358

Order Assistance:

  1. If you need help with placing an order, tracking your order status, or have questions related to your purchase, please reach out to our customer support team.
  2. Order Assistance Email:
  3. Order Assistance Phone Number: +63 995 534 9358

Return and Refund Inquiries:

  1. For inquiries regarding our Return and Refund Policy, initiating a return, or any assistance with the return process, please contact our customer support team.
  2. Return and Refund Email:
  3. Return and Refund Phone Number: +63 995 534 9358

Warranty Claims and Maintenance Services:

  1. If you have questions about our Warranty and Maintenance Policy, need to initiate a warranty claim, or want to avail of maintenance services for your engagement ring, our team is here to assist.
  2. Warranty and Maintenance Email:
  3. Warranty and Maintenance Phone Number: +63 995 534 9358

Feedback and Complaints:

  1. We value your feedback and are always looking for ways to improve our services. If you have any suggestions or complaints, please let us know.
  2. Feedback and Complaints Email:
  3. Feedback and Complaints Phone Number: +63 995 534 9358

Business Hours:

  1. Our customer support team is available to assist you during our business hours:
  • Monday to Friday: 8:00 AM to 5:00 PM (UTC +8)
  • Saturday and Sunday: Closed
  • (you can leave a message anytime at WhatsApp: +63 995 534 9358)
  1. We strive to respond to all inquiries within 2 hours during our business days.

Live Chat Support:

  1. We also offer live chat support on our website during business hours for real-time assistance.
  2. Look for the live chat option on our website, and our support team will be happy to assist you.

Social Media Channels:

  1. You can also connect with us on our social media channels for updates, engagement ring inspiration, and to reach out with any questions.
  • WhatsApp: +63 995 534 9358
  • WeChat: +63 995 534 9358
  • Viber: +63 995 534 9358
  • Line: +63 995 534 9358
  • Skype: +63 995 534 9358

At, we value the trust you place in us, and we are committed to providing top-notch customer support. If you have any inquiries, feedback, or concerns, please don’t hesitate to reach out to us through any of the provided contact channels. Our goal is to ensure your experience with us is nothing short of exceptional.